deliveries

What areas do you deliver to?

Gray st flowers will hand deliver locally to Hamilton and Tarrington Monday to Saturday for $11.50.

Yulecart, Buckley swamp and other outer areas by arrangement.

Orders need to be placed by 1.00pm for same day delivery.

We have couriers that deliver to the local main towns Monday to Friday for $17.00

Orders must be placed by 10.00am for same day delivery, no specified time deliveries.

Balmoral, Macarthur and Byaduk are not serviced every day, so please call the store to arrange delivery.

Please note deliveries to townships or along the highway only.

What time will my delivery arrive?

Delivery will be either morning or afternoon delivery.

Can you deliver to a business?

Deliveries to all businesses must be ordered before 1pm to guarantee same day delivery.

payments

What payment methods are accepted?

We accept PayPal and the following major credit cards:
*visa
*m/card

Is buying on-line safe?

Yes, gray st flowers would like to assure you that paying on line with us is safe. We use SSL technology so that your data is encrypted when sent to us, ensuring a safe, secure transaction.

other

How do I place an order?

Visit our SHOP, once you have chosen a product you wish to send/order click on the product, for further products (vases, cards, gifts) Click order now.

How can I cancel or change my order?

You are welcome to make any changes to your order by calling us, up until the time it has left the store with the courier. However, once your order has been dispatched with the courier, there is no way of retrieving it.

**If it is the wrong address another delivery fee will apply.

What if no one is home when the delivery arrives?

If nobody is home at the time of delivery, our couriers will leave your flowers/gift in the safest, secure location.

How do I know if the delivery has been made?

We will deliver your order as arranged and if there are any problems we will contact you. Otherwise we are sure you will get a big thank you from the recipient for the lovely flowers. Once an order has been picked up by the courier, we are unable to know exactly what time it will be delivered. Alternatively, please request a delivery confirmation from any of our friendly bunch.

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