deliveries

What areas do you deliver to?

Gray st flowers will hand deliver locally to Hamilton and Tarrington Monday to Saturday for $14.50.

Yulecart, Buckley swamp and other outer areas by arrangement.

Orders need to be placed by 1.00pm for same day delivery.

We have couriers that deliver to the local main towns Monday to Friday for $25.00

Orders must be placed by 10.00am for same day delivery, no specified time deliveries.

Macarthur and Byaduk are not serviced every day, so please call the store to arrange delivery.

Please note deliveries to townships or along the highway only.

What time will my delivery arrive?

Delivery will be either morning or afternoon delivery.

Can you deliver to a business?

Deliveries to all businesses must be ordered before 1pm to guarantee same day delivery.

flower friends reward program

How does the flower friends reward program work?

Make 4 purchases either in store, over the phone or online and on the fifth purchase claim your $30 reward.

Cannot be redeemed as cash.

Does it only apply to flower purchases?

Short answer – no. You can purchase anything in store and it will count towards your reward.

payments

What payment methods are accepted?

We accept PayPal and the following major credit cards:
*visa
*m/card

Is buying on-line safe?

Yes, gray st flowers would like to assure you that paying on line with us is safe. We use SSL technology so that your data is encrypted when sent to us, ensuring a safe, secure transaction.

other

How do I place an order?

Visit our SHOP, once you have chosen a product you wish to send/order click on the product, for further products (vases, cards, gifts) Click order now.

How can I cancel or change my order?

You are welcome to make any changes to your order by calling us, up until the time it has left the store with the courier. However, once your order has been dispatched with the courier, there is no way of retrieving it.

**If it is the wrong address another delivery fee will apply.

What if no one is home when the delivery arrives?

If nobody is home at the time of delivery, our couriers will leave your flowers/gift in the safest, secure location.

How will I know that my flowers have been delivered?

We will deliver your order as arranged and if we have any queries we will contact you. Otherwise, we will email you a photo of the flowers that were delivered.

We have no control over what time our outsourced couriers deliver the flowers so you may receive a photo of the flowers before they arrive at their destination.

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